Enquiries and bookings
An enquiry is a request to discuss work or products. It is not a confirmed booking, purchase or guarantee of attendance. We confirm availability, scope, pricing, travel charges and any relevant conditions before you approve a booking or order. Additional work outside the agreed scope requires your approval.
Mobile and breakdown work
Attendance depends on availability, location, safe access, the fault and parts. Some work needs a workshop or recovery service. The website form is not an emergency response channel.
Pre-purchase inspections
An inspection records observations and tests within the agreed scope at the inspection time. The report identifies checks that were limited, not applicable or not performed. Unless separately agreed, the service is non-invasive and does not include dismantling, component removal, compression or leak-down testing, specialist high-voltage work, load testing, towing tests or calibration.
Road tests require permission and suitable, safe and lawful conditions. No test is undertaken where it is unsafe or outside the agreed scope. Hidden, intermittent or developing faults may not appear during an inspection. Diagnostic codes are information for further diagnosis and do not, by themselves, confirm a failed component.
The report is not a warranty, valuation, guarantee of future reliability, vehicle history certificate or roadworthy certificate. It does not certify ownership, legal title, recall completion, modification compliance or odometer accuracy. PPSR searches and roadworthy certification are separate services unless specifically agreed and documented.
Repair estimates, where provided, are indicative unless issued as a formal quote. The buyer should consider the findings and limitations, seek further checks where advised and make their own purchase decision.
Shop previews
Merch images are design concepts. Care products and tools are a proposed enquiry range. Supplier, materials, sizes, product compatibility, final artwork, price, availability, delivery and lead time are confirmed before an order. No online payment is taken through the preview catalogue.
Consumer rights
Nothing in these terms or an inspection report excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. Contact us promptly if you have a concern about our service or a product.
Questions
Email info@jjcauto.com.au or call 0485 522 802.